Privacy policy

Privacy Policy

Effective Date: [Insert Date]

Welcome to Luse Gleam (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://www.lusegleam.com (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information

When you place an order or register on our site, we may collect:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely through third-party services)

Non-Personal Information

We may also collect non-personal information such as:

  • Browser type and version

  • IP address

  • Device type

  • Pages visited and time spent on our site

2. How We Use Your Information

We may use the information we collect from you to:

  • Fulfill your orders and provide customer service

  • Process payments and refunds

  • Send order updates and shipping confirmations

  • Improve our website and shopping experience

  • Send promotional emails (you can opt-out anytime)

  • Detect and prevent fraudulent transactions

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, shipping carriers, analytics platforms)

  • Law enforcement or regulatory authorities if required to comply with legal obligations

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze website traffic

  • Improve functionality and performance

You can set your browser to refuse cookies, but some features of the Site may not function properly without them.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, correct, or delete your information

  • The right to withdraw consent or object to processing

  • The right to data portability

To exercise any of these rights, contact us at support@lusegleam.com.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 support@lusegleam.com